Privacy Policy

Welcome to Cotton Y Online (cottonyonline.com). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase from us.

Please read this Privacy Policy carefully. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you use our website:

• Personal Information You Provide: When you place an order, create an account, or contact us, we may collect your name, email address, billing address, shipping address, phone number, and payment information.

• Order Information: Details about the products you purchase, including order history and transaction details.

• Account Information: Your username, password, and preferences if you create an account on our website.

• Communication Information: Records of your correspondence with us, including emails sent to cottonyonline@gmail.com.

• Usage Data: Information about how you access and interact with our website, including IP address, browser type, device information, pages visited, time and date of visits, and referring URLs.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders, including payment processing, shipping, and order confirmation.

• To communicate with you about your order, account, or customer service inquiries.

• To improve our website, products, and customer experience.

• To prevent fraudulent transactions and monitor for security risks.

• To comply with legal obligations and enforce our Terms of Service.

• To send you promotional communications, only if you have opted in to receive them.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may share your information with trusted third parties who assist us in operating our website, processing payments, fulfilling orders, and delivering shipments. These parties are contractually obligated to keep your information confidential and use it only for the services they provide to us.

• Legal Compliance: We may disclose your information if required to do so by law, court order, or government regulation, or to protect the rights, property, or safety of Cotton Y Online, our customers, or others.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We take reasonable precautions to protect your personal information. We use secure payment gateways and encryption technologies for sensitive data such as credit card information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and remember your preferences. You can set your browser to refuse cookies or alert you when cookies are being sent. Please note that some parts of our website may not function properly if you disable cookies.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.

• Correction: Request that we correct inaccurate or incomplete information.

• Deletion: Request that we delete your personal information, subject to certain legal exceptions.

• Opt-Out: Unsubscribe from marketing emails by clicking the unsubscribe link in any promotional email or by contacting us directly.

To exercise any of these rights, please contact us at cottonyonline@gmail.com. We will respond to your request within a reasonable timeframe, typically 30 days.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to comply with legal obligations, resolve disputes, and enforce our agreements. Order information is typically retained for at least seven years for tax and accounting purposes.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately, and we will take steps to delete that information.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party sites you visit.

10. International Users

Our website is operated from the United States. If you access our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country. By using our website, you consent to this transfer.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting to our website. The "Last Updated" date at the bottom of this policy indicates when the most recent changes were made. Your continued use of our website after any changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

cottonyonline@gmail.com

Last Updated: June 8, 2026

— The Cotton Y Online Team